Meloncast is a brand of Ctrl-r GmbH, a technology company based in Basel, Switzerland.
Ctrl-r Cares about Personal Data
Ctrl-r, as a Swiss company, is therefore also affected by the provisions of the GDPR.
We might also process Personal Data outside the territory of the European Union. Ctrl-r guarantees that Personal Data transferred outside the EU is handled by trustworthy vendors.
Thanks to the Swiss-US Privacy Shield established in 2017 that replaced the previous Safe Harbor arrangement, the processing of Personal Data between Swiss and certified US companies guarantees the same standards of protection for the processing of Personal Data in the US territory already ensured by the EU Commission Implementing Decision 2016/1250 (EU-US Privacy Shield). Thus, when transferring Personal Data to the United States, we check the validity of the vendors according to the EU-US as well as to the Swiss-US Privacy Shield. We only use US third parties’ sub-contractors that are Privacy Shield certified.
In all the other cases and if needed, we commit to apply the Standard Contractual Clauses as established by EU Commission Decision 2004/915/EC (EU controller to non-EU or EEA controller) or EU Commission Decision 2010/87/EU (EU controller to non-EU or EEA processor). When transferring Personal Data outside the European Union or the United States, we make sure the vendors signed the Standard Contractual Clauses, if no alternative adequate level of protection applies.
What is Personal Data?
According to art. 4 para. 1 GDPR "Personal Data" means any information relating to an identified or identifiable natural person ("Data Subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Ctrl-r is a Data Processor and Data Controller.
The GDPR differentiates between Data Controller and Data Processor. Controllers are those who determine the purposes and means of the processing of personal data. In case the purposes and means of such processing are determined by European Union Law, the criteria to be identified as Data Controller are determined by European Union Law itself. Processors are those that process Personal Data on behalf of the Controller.
For providing the Service to its customers Ctrl-r acts as a Data Processor in terms of GDPR. In order to provide the Service at all, we need to collect and use certain Personal Data. We process the Personal Data only on behalf, our customers, and in accordance with the relevant applicable law.
Ctrl-r Limits the Processing
We care about your Personal Data and therefore we limit its processing to the following purposes, and always upon prior explicit and informed consent:
fulfill the contract with our customers
comply with applicable laws and regulations
protect our rights
fulfill our own marketing purposes
improve our Software and Service
You Come First, thus You Choose You may refuse to provide Personal Data at any time, with the caveat that it may prevent you from engaging in certain website-related activities or limiting you from working with the Service.
You may correct the Personal Data manually in your account using the account settings in our Service.
You may always request us to correct and delete your Personal Data using the contact details below.
Ctrl-r Collects Personal Data
General Individual information: In order to register to our Services, to show interest in getting more insights about our Product, to receive our newsletter, and in general, to be reached out to for marketing purposes, current and future perspective users of Ctrl-r upon prior explicit consent may provide Personal Data in the form of their email address, name and surname, name of the company, job title, or similar.
User Data: Every user of Ctrl-r independently from its peculiar contractual Plan must register and login to our Platform in order to work on Meloncast. Therefore, to sign up and login to Meloncast the following Personal Data is mandatory:
Name and Surname
On the contrary, the following Personal Data is optional:
Browser Data: We may collect standard website visitor information supplied by your browser (e.g., your operating system, the browser you are using, IP addresses, language settings). This information is dependent on the type of device, browser, and the settings you are using.
Other Usage Statistics: Besides browser data, we may collect statistics, usage information, and may record user sessions on how registered users use our Services in order to maintain and improve our Services. This usage data is collected anonymously, and it does not include User Data as described above.
Marketing: We might use the information collected for our own marketing purposes. This includes, but is not limited to: marketing campaigns, marketing events, and newsletters. This information will be used solely for marketing purposes by Ctrl-r and we will not share it with any third parties.
Exclusion of Special Categories of Personal Data: Ctrl-r will never ask its current and perspective potential customers to provide Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, including genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation. In case we might come across any of this data, its use by Ctrl-r is strictly prohibited.
Personal Data of Job Applicants: If you apply for a vacancy at Ctrl-r, we will collect and process information that you voluntarily communicate to us about yourself for purposes related to a potential employment. Additionally, we may collect publicly available information (e.g., your LinkedIn profile). Ctrl-r will store and manage this information with a trusted third-party providing a state-of-the-art solution for recruiting processes. You can request access, correction, or deletion of job applicant information about you at any time using the contact details below.
Personal Data of Children (under the age of sixteen): We do not voluntarily collect information from anyone under the age of sixteen. If we learn that we may have received information from someone under the age of thirteen, we will take immediate action and all reasonable measures to remove the information.
Ctrl-r Uses Personal Data
Ctrl-r will use the collected information to provide the Service to the customer and continuously improve and ameliorates its features in order for you to build powerful brand experiences. Ctrl-r does not resell any Personal Data to any third-party.
Occasionally, we may publicly release aggregated statistics (e.g., by publishing reports on trends in the usage of our Sites).
Nevertheless, any usage information used to monitor the usage of our Sites and improve our Service is encrypted, anonymized and aggregated.
If you are a registered user of a Ctrl-r Site or Service and have supplied your email address, Ctrl-r may occasionally send you an email to communicate the release of new features, solicit your feedback, or just keep you up to date with what’s going on with Ctrl-r and our products. We primarily use our product blog to communicate this type of information, so we keep this type of email to a minimum.
If you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve to use this information in order to help us clarify or respond to your request, or to help us support other users. Ctrl-r takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of Personal Data.
Ctrl-r Uses Third-Parties Sub-Processors
Ctrl-r engages the following trusted Third-Parties Sub-Processors which provide parts of the Service on behalf of Ctrl-r in regard to the processing of Personal Data:
Amazon Web Services (AWS) – Location: Frankfurt DE or North Virginia USA (depending on the Ctrl-r Customer Agreement) – Service: Data processing and hosting
Leadpages – Location: Philadelphia USA – Service: Website
Ctrl-r Doesn’t Disclose Personal Data
Ctrl-r provides the highest attainable standards of legal protection to Personal Data. Thus, we generally apply a policy of non-disclosure of any Personal Data, and all our employees and third parties are bound by Non-Disclosure Agreements.
In particular circumstances, the disclosure of Personal Data is necessary, but encompasses only our employees, contractors, and affiliated organizations, and is limited to those cases where one of these parties needs to know that information in order to process it on behalf of Ctrl-r, or to provide Services available at Ctrl-r’s Sites.
Our employees, contractors, and affiliated organizations may also be located outside the home country of the user. Thus, by using Ctrl-r’s Site, users consent to the transfer of such information to them.
We use technical cookies that are necessary for the functionality and improvement of the Sites to identify visitors, keep preferences, etc. These cookies do not include any cookies set for advertisement purposes and/or for the purpose of tracking the user over multiple websites.
However, by using our Sites, you consent to cookies used for collecting data on the user’s visits and/or for advertisement purposes by the following third-party services:
Google Analytics and Google Ads
You can always turn cookies off. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Ctrl-r Might Change